This Privacy Policy explains how Cleansingjointso ("we," "us," or "our") processes personal data when you visit https://cleansingjointso.world, register for beginner fitness workshops, purchase educational products, or communicate with our team. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) where applicable, and other relevant privacy laws.
1. Data controller and contact details
The data controller responsible for your personal data is:
Cleansingjointso
7610 Carroll Ave, Takoma Park, MD 20912, USA
Phone: +1 888-825-5612
Email: assist@cleansingjointso.world
Website: https://cleansingjointso.world
For privacy-related requests, contact us using the details above with the subject line "Privacy Request." We will respond within the timeframes required by applicable law, typically within 30 days for GDPR requests.
2. Scope of this policy
This policy applies to:
- Visitors who browse our website and interact with cookie settings;
- Individuals who submit inquiries through our contact form;
- Workshop participants who register for programs, challenges, or consultations;
- Buyers of educational guides or digital materials;
- Corporate clients booking private group workshops.
It does not apply to third-party websites linked from our pages. Review their privacy policies separately.
3. Categories of personal data we collect
3.1 Data you provide directly
When you contact us or enroll in services, we may collect:
- Identity and contact data: name, email address, phone number if provided;
- Message content and workshop preferences included in your inquiry;
- Registration details: billing address, payment confirmation references (processed by payment providers);
- Activity history you voluntarily share on intake forms (non-medical);
- Consent records, including GDPR checkbox confirmations and cookie preferences.
3.2 Data collected automatically
When you use our website, limited technical data may be collected through cookies and similar technologies if you consent to analytics or marketing cookies:
- IP address shortened where possible;
- Browser type, device category, and operating system;
- Pages viewed, time on page, and referral source;
- Session identifiers for security and load balancing.
Strictly necessary cookies operate without consent to deliver secure, functional pages. See our Cookie Policy for details.
4. Purposes and legal bases for processing
We process personal data only for defined purposes and on lawful grounds under GDPR:
- Contract performance: To respond to inquiries, manage workshop enrollment, deliver educational products, and provide consulting sessions you request.
- Legitimate interests: To improve website usability, prevent fraud, maintain studio security logs, and send service-related updates about schedule changes. We balance these interests against your rights.
- Consent: For optional analytics and marketing cookies, promotional emails where required, and any optional health-related notes you choose to share beyond basic intake.
- Legal obligation: To retain financial records, respond to lawful requests, and meet tax or consumer protection requirements in the United States.
5. How we use your data
Specific uses include:
- Scheduling workshops and sending confirmation messages;
- Preparing non-medical personalized activity plans based on your stated goals;
- Processing refunds or credits according to our Refund Policy;
- Answering questions about learning materials and studio access;
- Measuring aggregated site performance when analytics cookies are enabled;
- Training staff on communication quality using redacted message samples.
We do not use your data to make automated decisions that produce legal or similarly significant effects. Coaches may manually review intake information to suggest appropriate workshop tiers.
6. Data retention periods
We retain personal data only as long as necessary for the purposes described:
- Contact form messages: 24 months after last correspondence, unless an active enrollment exists;
- Workshop enrollment records: 7 years for financial and attendance documentation;
- Cookie consent logs: 12 months, then refreshed at your next visit;
- Analytics data (if consented): 14 months in aggregated form;
- Marketing preferences: Until you withdraw consent or 24 months of inactivity;
- CCTV or incident reports at the studio: 90 days unless required longer for disputes.
After retention periods expire, we delete or anonymize data unless law requires continued storage.
7. Sharing and international transfers
We do not sell personal data. We may share data with:
- Hosting and email providers under data processing agreements;
- Payment processors handling transactions securely;
- Professional advisors (lawyers, accountants) under confidentiality duties;
- Authorities when legally compelled.
Some providers may process data in the United States or other countries. Where GDPR applies, we rely on Standard Contractual Clauses or equivalent safeguards for transfers outside the European Economic Area.
8. Security measures
We implement administrative, technical, and organizational measures appropriate to the risk, including:
- HTTPS encryption across the website to prevent mixed content;
- Access controls limiting staff accounts to necessary data;
- Password policies and multi-factor authentication for internal systems;
- Regular backups with encrypted storage;
- Annual review of vendor security practices.
No method of transmission is completely secure. Notify us promptly if you suspect unauthorized access to your account or messages.
9. Your rights under GDPR and similar laws
Depending on your location, you may have the right to:
- Access copies of personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase data when no longer necessary or when you withdraw consent;
- Restrict processing in certain circumstances;
- Object to processing based on legitimate interests or direct marketing;
- Data portability for data you provided in structured format;
- Withdraw consent at any time for consent-based processing;
- Lodge a complaint with your local supervisory authority.
We may need to verify your identity before fulfilling requests. California residents may have additional rights to know, delete, and opt out of certain sharing under CCPA regulations.
10. Children
Our services target adults. We do not knowingly collect data from individuals under 16 without parental consent. Contact us to request deletion if you believe a minor submitted data.
11. Third-party links and advertising
Our website provides general informational content about beginner fitness workshops in the United States. We do not make misleading health claims, promise specific physical outcomes, or promote regulated medical products in advertising.
If we use Google Ads or similar platforms, landing pages will match ad content, display clear business contact details, link to this Privacy Policy and our Refund Policy, and describe fees before purchase. Optional analytics cookies run only with consent. You may contact us to question how ad-related data is processed.
12. Changes to this policy
We may update this Privacy Policy to reflect legal or operational changes. The effective date at the top will change when revisions are published. Material changes will be highlighted on the website for at least 30 days.
13. Related documents
Please also review our Cookie Policy, Terms of Use, and Refund Policy for additional terms governing website use and purchases.